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2018 FORD F-150 — Complaint #1969484

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NHTSA Complaint about VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS filed February 22, 2024

NHTSA complaint #1969484 (ODI reference 11573349) concerns a 2018 FORD F-150 and was filed on February 22, 2024. The owner reports the failure occurred on January 2, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:glass, side/rear:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar visibility:glass, side/rear:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 FORD F-150
Component
VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS
State
Florida

Complaint Description

Rear window is held in place with a piece of trim, which is held in place by double-sided tape. It is a safety issue as the window can become dislodged and injured occupants. Ford is aware of this as the Ford company Refuses to fix this on many of the forum websites.. this has been going on since 2015. It is also a safety issue as anyone can easily push the window open with their hand, and could access the vehicle to steal it, or to injure the occupants. Based on the few forums that I looked up under Google, there are hundreds of vehicles like this, and probably tens of thousands. Ford has failed to issue and fails to repair the window as they say it’s a piece of trim although the trim is what holds in the window. Essentially a few small pieces of tape hold the window in and this should’ve never been built like this. I’m counting on nhtsa to do a full investigation and protect me and my family.

Complaint Details

NHTSA Complaint ID 1969484
ODI Number 11573349
Date Filed February 22, 2024
Failure Date January 2, 2024
VIN 1FTEW1EG6JF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.