2017 FORD ESCAPE — Complaint #1969128
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP filed February 21, 2024
NHTSA complaint #1969128 (ODI reference 11573097) concerns a 2017 FORD ESCAPE and was filed on February 21, 2024. The owner reports the failure occurred on December 29, 2023. The vehicle had 112,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:tank assembly:filler pipe and cap, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar fuel system, gasoline:storage:tank assembly:filler pipe and cap failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated that after refueling the vehicle, the vehicle was difficult to start while still at the pump. The contact stated while driving at various times, there was fumes coming from the vehicle with the check engine warning light illuminated. The contact took the vehicle to a local mechanic and was informed that the failure was due to the vehicle not having a gas cap. The vehicle was not repaired. At the suggestion of the mechanic, the contact attempted to use different grades of gasoline however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.
Complaint Details
| NHTSA Complaint ID | 1969128 |
| ODI Number | 11573097 |
| Date Filed | February 21, 2024 |
| Failure Date | December 29, 2023 |
| VIN | 1FMCU0GD6HU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.