2014 LEXUS RX — Complaint #1968851
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR filed February 20, 2024
NHTSA complaint #1968851 (ODI reference 11572911) concerns a 2014 LEXUS RX and was filed on February 20, 2024. The owner reports the failure occurred on January 8, 2024. The vehicle had 141,090 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:electric:solenoid/actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS RX cohort independently describe similar service brakes, hydraulic:power assist:electric:solenoid/actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 LEXUS RX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Lexus RX450H. The contact stated that occasionally while depressing the brake pedal or the accelerator pedal or while stopped at a traffic light, there was an abnormal squeaking sound coming from the brake actuator. There was no warning light illuminated. The vehicle was taken to the dealer and the vehicle was diagnosed with a faulty brake actuator. The dealer recommended replacing the brake actuator assembly. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with a case number and would respond within 72 hours. The failure mileage was approximately 141,090.
Complaint Details
| NHTSA Complaint ID | 1968851 |
| ODI Number | 11572911 |
| Date Filed | February 20, 2024 |
| Failure Date | January 8, 2024 |
| VIN | JTJZB1BA2E2 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.