2012 SUZUKI SX4 — Complaint #1968411
Open-data reference.
NHTSA Complaint about AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION filed February 18, 2024
NHTSA complaint #1968411 (ODI reference 11572611) concerns a 2012 SUZUKI SX4 and was filed on February 18, 2024. The owner reports the failure occurred on May 1, 2023. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as air bags:sensor:occupant classification, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUZUKI SX4 cohort independently describe similar air bags:sensor:occupant classification failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 SUZUKI SX4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical circuit disconnection within the front passenger sensing system sensor mat that is built into the front passenger seat bottom cushion. The disconnection is due to repeated flexing of the sensor mat from use of the front passenger seat. If this condition occurs, the âAIR BAGâ light in the instrument cluster and, the front passengerâs seat belt reminder light will come on. Also, the âPASS AIR BAG OFFâ indicator light will remain off because the front passenger air bag will remain enabled. In a frontal impact of significant magnitude, the front air bag will deploy with full force - even with a child, or small adult, in the front seat. Air bag deployment with a child or small adult in
Complaint Details
| NHTSA Complaint ID | 1968411 |
| ODI Number | 11572611 |
| Date Filed | February 18, 2024 |
| Failure Date | May 1, 2023 |
| VIN | JS2YB5A36C6 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.