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2020 LINCOLN AVIATOR PHEV — Complaint #1968168

Open-data reference.

NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES filed February 16, 2024

NHTSA complaint #1968168 (ODI reference 11572452) concerns a 2020 LINCOLN AVIATOR PHEV and was filed on February 16, 2024. The owner reports the failure occurred on January 10, 2024. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:pedals and linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN AVIATOR PHEV cohort independently describe similar service brakes, hydraulic:pedals and linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 LINCOLN AVIATOR PHEV shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 LINCOLN AVIATOR PHEV
Component
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
State
Michigan

Complaint Description

Ever since buying my 2023 Lincoln aviator hybrid, I’ve been experiencing brake pedal issues, a constant pressure and a pulsating feeling when applying the brakes like the ABS is kicking on. I have taken it to my dealership that I bought the vehicle from over four times for the same issue. They keep saying that it’s normal, I see that the old aviators had the same issue on the hybrid system And a TSB was released for it at one point. While driving the vehicle one day it would not stop so I had to slam on the brakes, causing them to lock up temporarily once I did that it seemed to have improved the breaking almost like something was stuck from the factory! Still to this day I still feel the pressure and the feeling like the ABS is kicking on periodically. I have tried taken it into my dealer multiple times and they keep saying that it’s normal. I opened a case with Lincoln but they keep taking the word of the dealer that nothing is wrong with the vehicle.

Complaint Details

NHTSA Complaint ID 1968168
ODI Number 11572452
Date Filed February 16, 2024
Failure Date January 10, 2024
VIN 5LMYJ8XY6PN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.