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2017 HYUNDAI ELANTRA — Complaint #1966050

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NHTSA Complaint about SUSPENSION:FRONT:MACPHERSON STRUT filed February 9, 2024

NHTSA complaint #1966050 (ODI reference 11570960) concerns a 2017 HYUNDAI ELANTRA and was filed on February 9, 2024. The owner reports the failure occurred on February 8, 2024. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as suspension:front:macpherson strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI ELANTRA cohort independently describe similar suspension:front:macpherson strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI ELANTRA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 HYUNDAI ELANTRA
Component
SUSPENSION:FRONT:MACPHERSON STRUT
State
Georgia

Complaint Description

I was driving and would hear a squeaking sound when turning right. Then I started to hear rattling I pulled in my driveway that has a curb and noticed an object sticking out that looks like it should have been screwed into something. It ended up being the front right passenger strutt it exploded through its casing. Not only damaging the casing but the hood of the car. If I would have continued to drive on it I could have loss control of the vehicle and put me and others in danger on the road. I was unaware this was a reoccurring issue with this model until I did some digging on the internet it sounds like a manufacturer defect. Now I was going to take it to hyundai dealership but they are stating they have to do a diagnostic for 170.00 which you can visibly see the strutt sticking out the hood. Everyone keeps saying the tire can come off this happened with no warning I am unsure of what to do.

Complaint Details

NHTSA Complaint ID 1966050
ODI Number 11570960
Date Filed February 9, 2024
Failure Date February 8, 2024
VIN 5NPD84LF7HH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.