2019 FORD TRANSIT — Complaint #1964693
Open-data reference.
NHTSA Complaint about SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY filed February 5, 2024
NHTSA complaint #1964693 (ODI reference 11570050) concerns a 2019 FORD TRANSIT and was filed on February 5, 2024. The owner reports the failure occurred on June 15, 2023. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as seat belts: rear/other:buckle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TRANSIT cohort independently describe similar seat belts: rear/other:buckle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD TRANSIT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a modified 2019 Ford Transit. The contact stated that the seven rear passenger's side and driver's side seat belts were defective. The contact stated that the seat belt retractors had fractured. Additionally, the contact stated that the seat belt pre-tensioners were stuck in the Hold position and had fractured while the seat belt was buckled, causing his children to be trapped several times. The vehicle was taken to the vehicle modifier several times, and the seat belts were replaced; however, the failure persisted. An unknown Ford dealer was contacted and informed the contact that they could not assist because the vehicle was modified. The vehicle was not repaired. The failure mileage was approximately 40,000.
Complaint Details
| NHTSA Complaint ID | 1964693 |
| ODI Number | 11570050 |
| Date Filed | February 5, 2024 |
| Failure Date | June 15, 2023 |
| VIN | 1FTYE9ZGXKK |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.