2022 VOLVO VNL — Complaint #1962516
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR filed January 29, 2024
NHTSA complaint #1962516 (ODI reference 11568530) concerns a 2022 VOLVO VNL and was filed on January 29, 2024. The owner reports the failure occurred on December 12, 2023. The vehicle had 313,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as service brakes, air, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO VNL cohort independently describe similar service brakes, air failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 VOLVO VNL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Complaint Details
| NHTSA Complaint ID | 1962516 |
| ODI Number | 11568530 |
| Date Filed | January 29, 2024 |
| Failure Date | December 12, 2023 |
| VIN | 4V4NC9EH3NN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.