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2023 INFINITI QX50 — Complaint #1961900

Open-data reference.

NHTSA Complaint about FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION filed January 26, 2024

NHTSA complaint #1961900 (ODI reference 11568097) concerns a 2023 INFINITI QX50 and was filed on January 26, 2024. The owner reports the failure occurred on November 17, 2023. The vehicle had 5,200 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI QX50 cohort independently describe similar forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 INFINITI QX50 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 INFINITI QX50
Component
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
State
New York
Mileage
5,200 mi

Complaint Description

The contact owns a 2023 Infiniti QX50. The contact stated while driving 28-29 MPH at nighttime, she noticed an animal in the roadway and decelerated. The contact stated that while the vehicle was approximately 2 ft. away from the animal, the vehicle made a loud sound, and the hood popped up and partially covered the windshield. The contact veered to the side of the road. The contact stated that she sat on a pillow in the front driver's seat, and she was able to drive to her residence at low speed. The vehicle was taken to the dealer the following morning. The dealer informed the contact that the vehicle was designed with the Pop-Up Engine Hood For Pedestrian Protection feature, in which the pedestrian safety sensor in the bumper, signaled the hood to pop up while the vehicle was near the animal on the road. The dealer informed the contact that the vehicle operated as designed and charged a repair fee for the hood pistons replacement. The manufacturer was notified of the failure and sen

Complaint Details

NHTSA Complaint ID 1961900
ODI Number 11568097
Date Filed January 26, 2024
Failure Date November 17, 2023
VIN 3PCAJ5BBXPF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.