2014 CHEVROLET EXPRESS — Complaint #1961550
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER filed January 25, 2024
NHTSA complaint #1961550 (ODI reference 11567850) concerns a 2014 CHEVROLET EXPRESS and was filed on January 25, 2024. The owner reports the failure occurred on June 20, 2023. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as fuel system, other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EXPRESS cohort independently describe similar fuel system, other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET EXPRESS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Chevrolet Express. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the vehicle with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic where it was discovered that the fuel regulator was leaking. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V500000 (Fuel System, Other). The vehicle was then towed to a dealer however, the dealer refused to service the vehicle. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 20,000.
Complaint Details
| NHTSA Complaint ID | 1961550 |
| ODI Number | 11567850 |
| Date Filed | January 25, 2024 |
| Failure Date | June 20, 2023 |
| VIN | 1GAZGZFB8E1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.