2010 SAAB 9-3 — Complaint #1959038
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER filed January 17, 2024
NHTSA complaint #1959038 (ODI reference 11566115) concerns a 2010 SAAB 9-3 and was filed on January 17, 2024. The owner reports the failure occurred on October 17, 2023. The vehicle had 104,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as fuel system, other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SAAB 9-3 cohort independently describe similar fuel system, other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 SAAB 9-3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Saab 9-3. The contact received notification of NHTSA Campaign Number: 11V015000 (Fuel System, Other) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to accurately provide fuel level in the vehicle. The contact stated that while the tank was a half tank full, the fuel gauge would drop to 0 gallons. The failure occurred intermittently. The check engine warning light was illuminated with a message indicating a fuel pump failure. The dealer was contacted; however, the vehicle was not diagnosed. The dealer confirmed that the remedy was not yet available. The manufacturer was made aware of the issue. The failure mileage was 104,000. Parts distribution disconnect.
Complaint Details
| NHTSA Complaint ID | 1959038 |
| ODI Number | 11566115 |
| Date Filed | January 17, 2024 |
| Failure Date | October 17, 2023 |
| VIN | YS3FC4BY2A1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.