2016 CHEVROLET SILVERADO 1500 — Complaint #1957719
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed January 12, 2024
NHTSA complaint #1957719 (ODI reference 11565190) concerns a 2016 CHEVROLET SILVERADO 1500 and was filed on January 12, 2024. The owner reports the failure occurred on February 6, 2023. The vehicle had 44,000 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle seized in 4WD mode, causing the steering wheel to become firm and difficult to turn. The 4WD warning light was illuminated. The vehicle was taken to the dealer, where Technical Service Bulletin: PIP5369C was performed to update the transfer case control module with the latest software. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Complaint Details
| NHTSA Complaint ID | 1957719 |
| ODI Number | 11565190 |
| Date Filed | January 12, 2024 |
| Failure Date | February 6, 2023 |
| VIN | 1GCVKREC3GZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.