2023 HONDA CR-V — Complaint #1957526
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed January 12, 2024
NHTSA complaint #1957526 (ODI reference 11565045) concerns a 2023 HONDA CR-V and was filed on January 12, 2024. The owner reports the failure occurred on November 1, 2023. The vehicle had 6,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Honda CR-V. The contact stated that while driving approximately 45-70 MPH, the steering wheel was shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering gearbox needed to be replaced. The mechanic informed the contact that approval from the manufacturer was needed before repairing the vehicle, and that the part was on backorder. The manufacturer was contacted and opened a claim. The failure mileage was approximately 6,000.
Complaint Details
| NHTSA Complaint ID | 1957526 |
| ODI Number | 11565045 |
| Date Filed | January 12, 2024 |
| Failure Date | November 1, 2023 |
| VIN | 7FARS6H94PE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.