2012 FIAT 500 — Complaint #1956585
Open-data reference.
NHTSA Complaint about CHILD SEAT filed January 9, 2024
NHTSA complaint #1956585 (ODI reference 11564403) concerns a 2012 FIAT 500 and was filed on January 9, 2024. The owner reports the failure occurred on January 9, 2024. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as child seat, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FIAT 500 cohort independently describe similar child seat failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FIAT 500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a Cybex Car Seat, Model Name: Aton 2, Manufactured Date: Aug 2019. The car seat was used in a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 23C001000 (Child Seat). The contact reached out to the manufacturer to have a replacement seat mailed out; however, the contact was not provided the replacement car seat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Complaint Details
| NHTSA Complaint ID | 1956585 |
| ODI Number | 11564403 |
| Date Filed | January 9, 2024 |
| Failure Date | January 9, 2024 |
| VIN | 3C3CFFBR1CT |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.