2012 FORD FUSION — Complaint #1956184
Open-data reference.
NHTSA Complaint about STEERING:STEERING CONTROL MODULE filed January 8, 2024
NHTSA complaint #1956184 (ODI reference 11564129) concerns a 2012 FORD FUSION and was filed on January 8, 2024. The owner reports the failure occurred on January 6, 2024. The vehicle had 130,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as steering:steering control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:steering control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2012 Ford Fusion. The contact stated while driving 40 MPH, the vehicle became extremely difficult to steer the vehicle. The power steering assist light was illuminated. The contact stated that the steering assist failure started 4 years prior to the failure and as per the dealer, the vehicle was not under recall. The contact stated that the failure persisted. The vehicle was not taken to the dealer yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Complaint Details
| NHTSA Complaint ID | 1956184 |
| ODI Number | 11564129 |
| Date Filed | January 8, 2024 |
| Failure Date | January 6, 2024 |
| VIN | 3FAHP0HA2CR |
Similar STEERING:STEERING CONTROL MODULE Complaints for 2012 FORD FUSION
The contact owns a 2012 Ford Fusion. The contact stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and de
The contact's wife owns a 2012 Ford Fusion. The contact stated that while his wife was driving at approximately 30 MPH, the steering wheel seized, and excessive force was needed to steer. The contact'
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.