2024 FORD F-250 SD — Complaint #1955003
Open-data reference.
NHTSA Complaint about SEATS:MID/REAR ASSEMBLY:SEAT HEATER/COOLER filed January 3, 2024
NHTSA complaint #1955003 (ODI reference 11563348) concerns a 2024 FORD F-250 SD and was filed on January 3, 2024. The owner reports the failure occurred on January 3, 2024. The vehicle had 1,400 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as seats:mid/rear assembly:seat heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 SD cohort independently describe similar seats:mid/rear assembly:seat heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 FORD F-250 SD shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Ford F-250 SD. The contact stated that while driving at various speeds for approximately six hours with the heated seats activated, there was an abnormal burning odor detected. There were no warning lights illuminated. While removing items from the vehicle, the contact became aware of smoke in the rear seat near the heated seat, and the seat caught on fire. The contact noticed a huge hole in the driver's side rear seat. The contact was able to extinguish the fire. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,400.
Complaint Details
| NHTSA Complaint ID | 1955003 |
| ODI Number | 11563348 |
| Date Filed | January 3, 2024 |
| Failure Date | January 3, 2024 |
| VIN | 1FT8W2BM5RE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.