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2016 CHEVROLET SUBURBAN — Complaint #1954922

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NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed January 3, 2024

NHTSA complaint #1954922 (ODI reference 11563293) concerns a 2016 CHEVROLET SUBURBAN and was filed on January 3, 2024. The owner reports the failure occurred on September 1, 2023. The vehicle had 68,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 CHEVROLET SUBURBAN
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
State
Texas
Mileage
68,000 mi

Complaint Description

The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving slower speeds, the vehicle stalled without warning. Due to the failure, the vehicle was coasted to a stop before being restarted. The vehicle was taken to the dealer to be diagnosed. The mechanic discovered high resistance in the negative ground battery cable. The contact was informed that the cable needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin: 18-na-161 and linked the TSB to the failure. The manufacturer and the dealer were notified of the failure and the TSB. The vehicle was not repaired. The failure mileage was approximately 68,000.

Complaint Details

NHTSA Complaint ID 1954922
ODI Number 11563293
Date Filed January 3, 2024
Failure Date September 1, 2023
VIN 1GNSCGKC4GR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.