2022 FORD ESCAPE — Complaint #1954531
Open-data reference.
NHTSA Complaint about VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS filed January 2, 2024
NHTSA complaint #1954531 (ODI reference 11563026) concerns a 2022 FORD ESCAPE and was filed on January 2, 2024. The owner reports the failure occurred on September 27, 2023. The vehicle had 10,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as visibility:glass, side/rear:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar visibility:glass, side/rear:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ford Escape. The contact stated that while driving 25 MPH, there was an abnormal movement near the rear of the vehicle. The contact became aware that the rear window was detaching. The vehicle was taken to the dealer where the drip rail molding was replaced. The failure persisted. The vehicle was repaired three times. The manufacturer was contacted, and a case opened. The failure mileage was 10,000.
Complaint Details
| NHTSA Complaint ID | 1954531 |
| ODI Number | 11563026 |
| Date Filed | January 2, 2024 |
| Failure Date | September 27, 2023 |
| VIN | 1FMCU9H96NU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.