2023 GMC CANYON — Complaint #1950599
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR filed December 15, 2023
NHTSA complaint #1950599 (ODI reference 11560360) concerns a 2023 GMC CANYON and was filed on December 15, 2023. The owner reports the failure occurred on October 15, 2023. The vehicle had 3,000 miles on the odometer at the time of the incident. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:compressor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC CANYON cohort independently describe similar visibility:defroster/defogger/hvac system:compressor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 GMC CANYON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Complaint Details
| NHTSA Complaint ID | 1950599 |
| ODI Number | 11560360 |
| Date Filed | December 15, 2023 |
| Failure Date | October 15, 2023 |
| VIN | 1GTP6DEK8P1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.