2015 KIA SORENTO — Complaint #1948427
Open-data reference.
NHTSA Complaint about SEAT BELTS:PRETENSIONER filed December 6, 2023
NHTSA complaint #1948427 (ODI reference 11558825) concerns a 2015 KIA SORENTO and was filed on December 6, 2023. The owner reports the failure occurred on November 22, 2023. The vehicle had 96,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as seat belts:pretensioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar seat belts:pretensioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact's mother owns a 2015 Kia Sorento. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle consumed three quarts of oil after driving 367 miles. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle could be experiencing an internal oil leak. The vehicle was then taken to the dealer, where an oil consumption test was performed. The dealer informed the contact to come back after 300 miles. Additionally, the contact stated that the air bag warning light was illuminated, and the front passenger's side seat belt pretensioner failed to operate as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 96,000.
Complaint Details
| NHTSA Complaint ID | 1948427 |
| ODI Number | 11558825 |
| Date Filed | December 6, 2023 |
| Failure Date | November 22, 2023 |
| VIN | 5XYKW4A78FG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.