2024 KIA CARNIVAL — Complaint #1948272
Open-data reference.
NHTSA Complaint about SEATS:FRONT ASSEMBLY:POWER ADJUST filed December 6, 2023
NHTSA complaint #1948272 (ODI reference 11558716) concerns a 2024 KIA CARNIVAL and was filed on December 6, 2023. The owner reports the failure occurred on December 2, 2023. The vehicle had 500 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as seats:front assembly:power adjust, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA CARNIVAL cohort independently describe similar seats:front assembly:power adjust failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 KIA CARNIVAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Kia Carnival. The contact stated that the vehicle was designed with a manual and an automatic control system that allowed the seats the move forward. The contact stated that he activated the automatic control button on the left side of the second-row driver's side seat to move the seat forward. The contact stated that the backrest of the seat lowered, and the seat moved forward abruptly within a second and struck the right side of his forehead. The contact sustained a bruise. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 500.
Complaint Details
| NHTSA Complaint ID | 1948272 |
| ODI Number | 11558716 |
| Date Filed | December 6, 2023 |
| Failure Date | December 2, 2023 |
| VIN | KNDNB4H35R6 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.