2023 CHEVROLET SUBURBAN — Complaint #1944903
Open-data reference.
NHTSA Complaint about VISIBILITY/WIPER filed November 21, 2023
NHTSA complaint #1944903 (ODI reference 11556381) concerns a 2023 CHEVROLET SUBURBAN and was filed on November 21, 2023. The owner reports the failure occurred on November 21, 2023. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
While driving on the highway at night during rainy conditions the wipers stopped in the up position, and at the same time, the headlights turned off. After a few seconds they resumed normal operation. My headlights were in the auto position and my wipers were also in the automatic setting. Being as that I was on a highway at night, in the rain, and going approximately 65mph surrounded by traffic, this was an extremely dangerous situation to be in. Without headlights and windshield wipers, my windshield was immediately obstructed and I was unable to see the road without headlights. More so, other traffic might have had trouble seeing my vehicle. This problem has not been replicated by myself or a dealer. It has been random in nature. When the incident happened, there were no warning lights on the gauge cluster or anything else inside the vehicle that seemed to be affected.
Complaint Details
| NHTSA Complaint ID | 1944903 |
| ODI Number | 11556381 |
| Date Filed | November 21, 2023 |
| Failure Date | November 21, 2023 |
| VIN | 1GNSKFKD3PR |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.