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2022 VOLKSWAGEN ATLAS — Complaint #1941711

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NHTSA Complaint about FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST filed November 8, 2023

NHTSA complaint #1941711 (ODI reference 11554182) concerns a 2022 VOLKSWAGEN ATLAS and was filed on November 8, 2023. The owner reports the failure occurred on November 7, 2023. The vehicle had 16,800 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: dynamic brake support/brake assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS cohort independently describe similar forward collision avoidance: dynamic brake support/brake assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 VOLKSWAGEN ATLAS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 VOLKSWAGEN ATLAS
Component
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
State
Idaho
Mileage
16,800 mi

Complaint Description

The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back. The failure mileage was approximately 16,800.

Complaint Details

NHTSA Complaint ID 1941711
ODI Number 11554182
Date Filed November 8, 2023
Failure Date November 7, 2023
VIN 1V2BP2CA8NC

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.