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2013 FORD EXPLORER — Complaint #1941534

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NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP filed November 7, 2023

NHTSA complaint #1941534 (ODI reference 11554056) concerns a 2013 FORD EXPLORER and was filed on November 7, 2023. The owner reports the failure occurred on November 2, 2023. The vehicle had 136,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar engine and engine cooling:cooling system:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 FORD EXPLORER
Component
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
State
Illinois
Mileage
136,000 mi

Complaint Description

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, he became aware that there was water leaking from the vehicle onto the ground. The contact stated the vehicle was taken to the dealer to be diagnosed. The contact was informed that the water pump had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000. The VIN was unavailable.

Complaint Details

NHTSA Complaint ID 1941534
ODI Number 11554056
Date Filed November 7, 2023
Failure Date November 2, 2023

Similar ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP Complaints for 2013 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.