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2017 FORD F-350 SD — Complaint #1940763

Open-data reference.

NHTSA Complaint about ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE filed November 4, 2023

NHTSA complaint #1940763 (ODI reference 11553528) concerns a 2017 FORD F-350 SD and was filed on November 4, 2023. The owner reports the failure occurred on August 1, 2023. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as electrical system:instrument panel:fuel gauge, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 SD cohort independently describe similar electrical system:instrument panel:fuel gauge failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-350 SD shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD F-350 SD
Component
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
State
New Hampshire

Complaint Description

The owners manual states I have a tank capacity of 36 gallons. On E I can only fit about 26 gallons. If I were to take my average MPG and use the advertised 36 gallons to figure out how far I would run out of fuel and this would cause the vehicle to stall while driving. Ford is aware of this issue and knows how to fix it but declined to take care of the safety repair.

Complaint Details

NHTSA Complaint ID 1940763
ODI Number 11553528
Date Filed November 4, 2023
Failure Date August 1, 2023
VIN 1FT8W3BT5HE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.