2019 AUDI E-TRON — Complaint #1940624
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY filed November 3, 2023
NHTSA complaint #1940624 (ODI reference 11553426) concerns a 2019 AUDI E-TRON and was filed on November 3, 2023. The owner reports the failure occurred on October 27, 2023. The vehicle had 111,000 miles on the odometer at the time of the incident. The report was geocoded to Nevada based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:traction battery, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same AUDI E-TRON cohort independently describe similar electrical system:propulsion system:traction battery failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 AUDI E-TRON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2019 Audi E-Tron. The contact had pulled into a charging station and had plugged the vehicle in to charge the battery. The contact stated she heard a loud boom 20 minutes after having plugged the vehicle into the charging station. The contact saw white smoke issuing from the rear of the vehicle and then she saw flames issuing from the rear driver-side wheel. The contact stated that prior to the fire department's arrival a passerby and a store employee, from a store that she was parked in front of, extinguished the flames with chemical hand-held fire extinguishers. The contact stated the vehicle was towed to her insurance provider's impound lot for investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.
Complaint Details
| NHTSA Complaint ID | 1940624 |
| ODI Number | 11553426 |
| Date Filed | November 3, 2023 |
| Failure Date | October 27, 2023 |
| VIN | WA1LABGE0KB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.