2014 FORD FOCUS — Complaint #1937977
Open-data reference.
NHTSA Complaint about POWER TRAIN:CLUTCH ASSEMBLY filed October 24, 2023
NHTSA complaint #1937977 (ODI reference 11551586) concerns a 2014 FORD FOCUS and was filed on October 24, 2023. The owner reports the failure occurred on October 16, 2023. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as power train:clutch assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar power train:clutch assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a CLUTCH issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a CLUTCH issue. I have only ever gotten my car fixed from Ford and we cant understand why this is a recurring issue and there for WHY FORD CANNOT FIX THIS ISSUE.
Complaint Details
| NHTSA Complaint ID | 1937977 |
| ODI Number | 11551586 |
| Date Filed | October 24, 2023 |
| Failure Date | October 16, 2023 |
| VIN | 1FADP3K21EL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.