2009 TOYOTA CAMRY — Complaint #1937223
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DASHBOARD filed October 20, 2023
NHTSA complaint #1937223 (ODI reference 11551069) concerns a 2009 TOYOTA CAMRY and was filed on October 20, 2023. The owner reports the failure occurred on January 1, 2016. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:interior panels:dashboard, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA CAMRY cohort independently describe similar structure:interior panels:dashboard failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 TOYOTA CAMRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was melting. The contact stated that the sun was reflecting on the dashboard, which caused the driverâs view to be obstructed. There was a sticky substance on the dashboard. Additionally, the air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was determined that the dashboard needed to be replaced. The dashboard was replaced, but the failure recurred. The manufacturer was made aware of the failure, and the contact was informed that the replacement would be an out-of-pocket expense. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 1937223 |
| ODI Number | 11551069 |
| Date Filed | October 20, 2023 |
| Failure Date | January 1, 2016 |
| VIN | 4T1BE46K89U |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.