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2022 JEEP GRAND CHEROKEE 4XE — Complaint #1935961

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NHTSA Complaint about CHILD SEAT:CRITICAL FASTENERS filed October 16, 2023

NHTSA complaint #1935961 (ODI reference 11550174) concerns a 2022 JEEP GRAND CHEROKEE 4XE and was filed on October 16, 2023. The owner reports the failure occurred on June 21, 2023. The vehicle had 10,200 miles on the odometer at the time of the incident. The report was geocoded to Nebraska based on the filer's self-reported location. The affected component is categorized as child seat:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE 4XE cohort independently describe similar child seat:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 JEEP GRAND CHEROKEE 4XE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 JEEP GRAND CHEROKEE 4XE
Component
CHILD SEAT:CRITICAL FASTENERS
State
Nebraska
Mileage
10,200 mi

Complaint Description

The contact owns a 2022 Jeep Grand Cherokee. The contact stated that the third-row driver’s and passenger’s side seat belt fasteners were not secure while using car seats. The contact stated that the car seats were not locked securely, and he was able to move the car seat 6'inches away from the seat. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,200.

Complaint Details

NHTSA Complaint ID 1935961
ODI Number 11550174
Date Filed October 16, 2023
Failure Date June 21, 2023
VIN 1C4RJKET9N8

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.