2013 MERCEDES-BENZ SPRINTER 3500 — Complaint #1933768
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID filed October 6, 2023
NHTSA complaint #1933768 (ODI reference 11548679) concerns a 2013 MERCEDES-BENZ SPRINTER 3500 and was filed on October 6, 2023. The owner reports the failure occurred on September 16, 2023. The vehicle had 61,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:power steering fluid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 3500 cohort independently describe similar steering:hydraulic power assist:power steering fluid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 MERCEDES-BENZ SPRINTER 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that when she opened the hood, she discovered that the vehicle was leaking power steering fluid. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Complaint Details
| NHTSA Complaint ID | 1933768 |
| ODI Number | 11548679 |
| Date Filed | October 6, 2023 |
| Failure Date | September 16, 2023 |
| VIN | WD3PF0CC7D5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.