2016 HYUNDAI GENESIS — Complaint #1931856
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed September 29, 2023
NHTSA complaint #1931856 (ODI reference 11547324) concerns a 2016 HYUNDAI GENESIS and was filed on September 29, 2023. The owner reports the failure occurred on July 7, 2023. The vehicle had 111,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI GENESIS cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 HYUNDAI GENESIS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was parked; however, after entering the vehicle, the contact smelled an abnormal smoke odor. The contact opened the hood and became aware that there were sparks coming from the battery terminals and the starter. The vehicle was towed to the dealer. The vehicle was diagnosed with internal starter failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 111,000.
Complaint Details
| NHTSA Complaint ID | 1931856 |
| ODI Number | 11547324 |
| Date Filed | September 29, 2023 |
| Failure Date | July 7, 2023 |
| VIN | KMHGN4JEXGU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.