2021 NISSAN SENTRA — Complaint #1931450
Open-data reference.
NHTSA Complaint about SEAT BELTS:CRITICAL FASTENERS filed September 28, 2023
NHTSA complaint #1931450 (ODI reference 11547043) concerns a 2021 NISSAN SENTRA and was filed on September 28, 2023. The owner reports the failure occurred on September 23, 2023. The vehicle had 43,177 miles on the odometer at the time of the incident. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as seat belts:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN SENTRA cohort independently describe similar seat belts:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 NISSAN SENTRA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front seat was taken to the hospital, and it was confirmed that he sustained right elbow and air bag burns and lower intestines injuries. The air bag was deployed. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer. The vehicle was taken to the local dealer, who test-drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (steering). The vehicle was deemed a total loss by the
Complaint Details
| NHTSA Complaint ID | 1931450 |
| ODI Number | 11547043 |
| Date Filed | September 28, 2023 |
| Failure Date | September 23, 2023 |
| VIN | 3N1AB8BV0MY |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.