2016 VOLKSWAGEN PASSAT — Complaint #1929720
Open-data reference.
NHTSA Complaint about AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE filed September 21, 2023
NHTSA complaint #1929720 (ODI reference 11545896) concerns a 2016 VOLKSWAGEN PASSAT and was filed on September 21, 2023. The owner reports the failure occurred on September 15, 2023. The vehicle had 91,986 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as air bags:frontal:driver clockspring/spiral cassette, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN PASSAT cohort independently describe similar air bags:frontal:driver clockspring/spiral cassette failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 VOLKSWAGEN PASSAT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Volkswagen Passat. The contact stated that while parked, the horn, cruise control, and the radio became inoperable. The message âair bag not availableâ, check clockspring, and check oil messages were displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,986.
Complaint Details
| NHTSA Complaint ID | 1929720 |
| ODI Number | 11545896 |
| Date Filed | September 21, 2023 |
| Failure Date | September 15, 2023 |
| VIN | 1VWAS7A30GC |
Similar AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Complaints for 2016 VOLKSWAGEN PASSAT
The contact owns a 2016 Volkswagen Passat. The contact stated that on seven occasions, the clock spring failed while driving at various speeds. The contact stated that there was an abnormal clicking s
On October 3rd, 2021 the minder to change oil service came on and a wrench in the display. As the mechanic had set the incorrect timing interval between services, I went into the menu to attempt to re
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.