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2012 BMW X5 — Complaint #1929243

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NHTSA Complaint about AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER filed September 20, 2023

NHTSA complaint #1929243 (ODI reference 11545582) concerns a 2012 BMW X5 and was filed on September 20, 2023. The owner reports the failure occurred on August 30, 2023. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as air bags:sensor:occupant classification:front passenger, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X5 cohort independently describe similar air bags:sensor:occupant classification:front passenger failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 BMW X5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 BMW X5
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
State
California
Mileage
65,000 mi

Complaint Description

The contact owns a 2012 BMW X5. The contact stated while driving at an undisclosed speed, the message "Passenger Restraint System Malfunction" was displayed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, who informed the contact that the passenger restraint system had failed, and an unknown repair needed to be completed. The contact was charged a repair cost. The vehicle was not repaired. The contact related the failure to TSB Number: 10056703-9690. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

Complaint Details

NHTSA Complaint ID 1929243
ODI Number 11545582
Date Filed September 20, 2023
Failure Date August 30, 2023
VIN 5UXZV4C52CL

Similar AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Complaints for 2012 BMW X5

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.