2016 FORD F-350 — Complaint #1927351
Open-data reference.
NHTSA Complaint about STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM filed September 13, 2023
NHTSA complaint #1927351 (ODI reference 11544248) concerns a 2016 FORD F-350 and was filed on September 13, 2023. The owner reports the failure occurred on July 10, 2023. The vehicle had 87,120 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:linkages:drag:power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar steering:linkages:drag:power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford F-350. The contact stated that while her husband was driving approximately 55-60 MPH with her in the front passenger's seat, the vehicle was shuddering significantly, and the steering wheel was shuddering back and forth. The driver lost control of the vehicle and the vehicle nearly drove into a ditch. The driver was able to maintain the vehicle on the shoulder of the road and came to a complete stop. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had been recurring while driving, and the contact became aware that the failure mostly occurred while exceeding 54 MPH on a bumpy road surface. The vehicle was taken to the local dealer, where it was diagnosed that the long and short steering drag link, the steering dampener, the track bar ball joint, and bushing needed to be replaced, and the vehicle needed to be realigned. The vehicle was repaired. The manufacturer was notif
Complaint Details
| NHTSA Complaint ID | 1927351 |
| ODI Number | 11544248 |
| Date Filed | September 13, 2023 |
| Failure Date | July 10, 2023 |
| VIN | 1FT8W3BT6GE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.