2017 FORD TRANSIT CONNECT — Complaint #1926048
Open-data reference.
NHTSA Complaint about VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY filed September 8, 2023
NHTSA complaint #1926048 (ODI reference 11543367) concerns a 2017 FORD TRANSIT CONNECT and was filed on September 8, 2023. The owner reports the failure occurred on September 8, 2020. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:fixed panaramic roof/sky light assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TRANSIT CONNECT cohort independently describe similar visibility:fixed panaramic roof/sky light assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD TRANSIT CONNECT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Transit Connect. The contact stated that there was a windy sound coming from the sunroof of the vehicle. The sound had been progressing as if there was a fracture or separation between the sunroof and the roof sub frame. The contact learned of NHTSA Campaign Number: 20V260000 (Visibility) however, the VIN was not included. The contact called the dealer who confirmed that the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Complaint Details
| NHTSA Complaint ID | 1926048 |
| ODI Number | 11543367 |
| Date Filed | September 8, 2023 |
| Failure Date | September 8, 2020 |
| VIN | NM0GE9G71H1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.