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2020 FORD EXPLORER — Complaint #1926046

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS filed September 8, 2023

NHTSA complaint #1926046 (ODI reference 11543365) concerns a 2020 FORD EXPLORER and was filed on September 8, 2023. The owner reports the failure occurred on August 17, 2023. The vehicle had 44,560 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:cooler/radiator:hoses and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar power train:automatic transmission:cooler/radiator:hoses and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD EXPLORER
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
State
New York
Mileage
44,560 mi

Complaint Description

The contact owns a 2020 Ford Explorer. The contact stated while the brakes were being replaced, the mechanic noticed that the transmission had a leak and referred the contact to the dealer. The vehicle was taken to the dealer and the contact was informed that there was a leak in the transmission oil cooler and that the transmission oil cooler needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 44,560.

Complaint Details

NHTSA Complaint ID 1926046
ODI Number 11543365
Date Filed September 8, 2023
Failure Date August 17, 2023
VIN 1FMSK8DH3LG

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS Complaints for 2020 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.