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2018 WESTERN STAR 5700 — Complaint #1925434

Open-data reference.

NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR filed September 6, 2023

NHTSA complaint #1925434 (ODI reference 11542940) concerns a 2018 WESTERN STAR 5700 and was filed on September 6, 2023. The owner reports the failure occurred on December 10, 2018. The vehicle had 700 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system: radar, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same WESTERN STAR 5700 cohort independently describe similar forward collision avoidance: sensing system: radar failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 WESTERN STAR 5700 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 WESTERN STAR 5700
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
State
Pennsylvania
Mileage
700 mi

Complaint Description

The contact owns a 2018 Western Star 5700. The contact stated while driving 70 MPH, the On Guard radar system became inoperable. The contact stated that the feature independently activated the brake. The contact stated that the failure had been ongoing since 2018. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he contacted On Guard, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 700.

Complaint Details

NHTSA Complaint ID 1925434
ODI Number 11542940
Date Filed September 6, 2023
Failure Date December 10, 2018
VIN 5KJJBHDR0JL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.