2017 DODGE JOURNEY — Complaint #1925392
Open-data reference.
NHTSA Complaint about SEAT BELTS:FRONT:WARNING LIGHT/DEVICES filed September 6, 2023
NHTSA complaint #1925392 (ODI reference 11542907) concerns a 2017 DODGE JOURNEY and was filed on September 6, 2023. The owner reports the failure occurred on July 1, 2023. The vehicle had 135,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as seat belts:front:warning light/devices, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE JOURNEY cohort independently describe similar seat belts:front:warning light/devices failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 DODGE JOURNEY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
Complaint Details
| NHTSA Complaint ID | 1925392 |
| ODI Number | 11542907 |
| Date Filed | September 6, 2023 |
| Failure Date | July 1, 2023 |
| VIN | 3C4PDCAB9HT |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.