2022 TOYOTA REDUNDANT SIENNA — Complaint #1924294
Open-data reference.
NHTSA Complaint about CHILD SEAT:HARNESS/CROTCH BUCKLE filed September 1, 2023
NHTSA complaint #1924294 (ODI reference 11542149) concerns a 2022 TOYOTA REDUNDANT SIENNA and was filed on September 1, 2023. The owner reports the failure occurred on August 25, 2023. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as child seat:harness/crotch buckle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA REDUNDANT SIENNA cohort independently describe similar child seat:harness/crotch buckle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 TOYOTA REDUNDANT SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns an Convaid Car Seat, Model Number: 3365, Model Type: Carrot 3, Manufactured Date: May 15, 2018. The car seat was being utilized in a 2022 Toyota Sienna. The contact stated that the release button on the crotch restraint buckle, where the two arm and chest belts buckled, were cracked into two pieces rendering the car seat unusable. The failure occurred inside of the vehicle. The child was not in the car seat at the time of the failure. The manufacturer was made aware of the failure. The car seat was not replaced.
Complaint Details
| NHTSA Complaint ID | 1924294 |
| ODI Number | 11542149 |
| Date Filed | September 1, 2023 |
| Failure Date | August 25, 2023 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.