2023 KIA CARNIVAL — Complaint #1923978
Open-data reference.
NHTSA Complaint about STEERING:COLUMN filed August 31, 2023
NHTSA complaint #1923978 (ODI reference 11541931) concerns a 2023 KIA CARNIVAL and was filed on August 31, 2023. The owner reports the failure occurred on August 10, 2023. The vehicle had 3,337 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as steering:column, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA CARNIVAL cohort independently describe similar steering:column failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 KIA CARNIVAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Kia Carnival. The contact stated there was oil leaking from the vehicle onto the floorboard nearby the brake pedal. The contact took the vehicle to the dealer who diagnosed that a seal for the steering column was leaking and could cause the steering wheel to seize while driving. The Lane Keep Assist and Steering Assist would deactivate independently. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 3,337.
Complaint Details
| NHTSA Complaint ID | 1923978 |
| ODI Number | 11541931 |
| Date Filed | August 31, 2023 |
| Failure Date | August 10, 2023 |
| VIN | KNDNB4H31P6 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.