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2020 RAM 2500 — Complaint #1923122

Open-data reference.

NHTSA Complaint about FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:INJECTORS filed August 29, 2023

NHTSA complaint #1923122 (ODI reference 11541343) concerns a 2020 RAM 2500 and was filed on August 29, 2023. The owner reports the failure occurred on January 2, 2023. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as fuel system, diesel:fuel injection system:injectors, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar fuel system, diesel:fuel injection system:injectors failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 RAM 2500
Component
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:INJECTORS
State
Alabama
Mileage
35,000 mi

Complaint Description

The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.

Complaint Details

NHTSA Complaint ID 1923122
ODI Number 11541343
Date Filed August 29, 2023
Failure Date January 2, 2023
VIN 3C6UR5FL3LG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.