2021 FORD F-150 — Complaint #1922066
Open-data reference.
NHTSA Complaint about EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS filed August 24, 2023
NHTSA complaint #1922066 (ODI reference 11540599) concerns a 2021 FORD F-150 and was filed on August 24, 2023. The owner reports the failure occurred on June 13, 2023. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as equipment:appliance:tv/radio/speakers, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar equipment:appliance:tv/radio/speakers failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On occasions my F150 has without warning had my volume increase to the max volume when operating the vehicle. I have not adjusted the volume when this happens and I am unable to lower the volume until I turn off the vehicle and open the door to the vehicle. The decibel level when this happens is over 100 and it is absolutely terrifying. I took my vehicle to Ford and they told me because they are unable to recreate the issue that it is not their responsibility. I have had this happen 6 times over the 8 months that I have had the vehicle. Ford charges me $197 each time to simply look at the car but again refuses to fix anything. When this event occurs it is terrifying and the only resolution is to turn off my vehicle.
Complaint Details
| NHTSA Complaint ID | 1922066 |
| ODI Number | 11540599 |
| Date Filed | August 24, 2023 |
| Failure Date | June 13, 2023 |
| VIN | 1FTFW1E87MF |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.