2021 FORD MUSTANG MACH E — Complaint #1921731
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY filed August 23, 2023
NHTSA complaint #1921731 (ODI reference 11540381) concerns a 2021 FORD MUSTANG MACH E and was filed on August 23, 2023. The owner reports the failure occurred on July 14, 2023. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:charging:cable/cord:accessory, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar electrical system:propulsion system:charging:cable/cord:accessory failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The charging port on my Mach-E is failing. I am unable to change at the manufacture reported limit of 48 amps. If I try to charge my Mach-E at any rate higher than 32 amps, it will unexpectedly stop charging within 30 minutes, and only change the car 2% or 3% per charging session. Once I derate my EVSE to 32 amps, then my Mach-E can fully charge up to the 80% limit that I have set in the car within a single charge session. Several others have reported the same issue on the following forum post: [XXX] . It seems to be an issue with the temperature sensor in the charge port failing prematurely. I can confirm that the charging issue can occur outside of environmental factors like during a hot summer day. I usually charge during the late evening and at night, around 8:00 p.m. to 12:00 a.m., and the car always stops charging within 30 minutes. I have even charged successfully at a public L2 charger during the day when the charging cord handle was in direct sun light, and was hot to the tou
Complaint Details
| NHTSA Complaint ID | 1921731 |
| ODI Number | 11540381 |
| Date Filed | August 23, 2023 |
| Failure Date | July 14, 2023 |
| VIN | 3FMTK3SU0MM |
Similar ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY Complaints for 2021 FORD MUSTANG MACH E
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.