2019 FORD FUSION — Complaint #1921721
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS filed August 23, 2023
NHTSA complaint #1921721 (ODI reference 11540374) concerns a 2019 FORD FUSION and was filed on August 23, 2023. The owner reports the failure occurred on August 23, 2023. The vehicle had 67,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:coil:spark plugs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar electrical system:ignition:coil:spark plugs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 30-35 MPH, the check engine warning light illuminated. The contact stated that the failure recurred while driving. Additionally, the vehicle lunged forward but failed to respond upon depressing the accelerator pedal. The contact was able to pull to the side of the road. The vehicle was towed to the local Pep Boys, where the ignition coils #3 and #4 were replaced; however, the failure persisted. The vehicle was taken to an independent mechanic, where ignition coil #4 was replaced; however, the failure persisted. The independent mechanic replaced spark plugs #1, #2 and #3. The number four spark plug was stuck and was not removed. The vehicle was taken to the dealer, where it was diagnosed and determined that the cylinder head needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000
Complaint Details
| NHTSA Complaint ID | 1921721 |
| ODI Number | 11540374 |
| Date Filed | August 23, 2023 |
| Failure Date | August 23, 2023 |
| VIN | 3FA6P0CD3KR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.