2010 FORD FUSION HYBRID — Complaint #1920195
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER filed August 18, 2023
NHTSA complaint #1920195 (ODI reference 11539350) concerns a 2010 FORD FUSION HYBRID and was filed on August 18, 2023. The owner reports the failure occurred on May 4, 2023. The vehicle had 180,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:disc:caliper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION HYBRID cohort independently describe similar service brakes, hydraulic:foundation components:disc:caliper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD FUSION HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH and depressing the brake pedal, the brake pedal went to the floorboard. The brake warning light was illuminated, and the check braking system message was displayed. Additionally, the check engine and ABS warning lights were illuminated. The contact activated the parking brake, and the vehicle came to a complete stop. The vehicle was towed to the dealer but no cause for the failure was found. The contact was informed that the caliper was leaking. The failure reoccurred and the vehicle was towed to the dealer. The contact was informed that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised to contact the NHTSA Hotline. The failure mileage was 180,000.
Complaint Details
| NHTSA Complaint ID | 1920195 |
| ODI Number | 11539350 |
| Date Filed | August 18, 2023 |
| Failure Date | May 4, 2023 |
| VIN | 3FADP0L38AR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.