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2014 MERCEDES-BENZ C250 — Complaint #1919256

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NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM filed August 15, 2023

NHTSA complaint #1919256 (ODI reference 11538699) concerns a 2014 MERCEDES-BENZ C250 and was filed on August 15, 2023. The owner reports the failure occurred on July 17, 2023. The vehicle had 123,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C250 cohort independently describe similar suspension:front:control arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 MERCEDES-BENZ C250 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 MERCEDES-BENZ C250
Component
SUSPENSION:FRONT:CONTROL ARM
State
Florida
Mileage
123,000 mi

Complaint Description

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle after several attempts. The contact was able to continue driving. The dealer was notified of the failure and referred the contact to AutoZone. The vehicle was taken to AutoZone, where it was diagnosed that the fuel injectors and the ECM had failed. The contact sent a diagnostic report to the used car dealer where the vehicle was purchased, but no assistance was provided. Additionally, the contact stated that the control arm had fractured. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 123,000.

Complaint Details

NHTSA Complaint ID 1919256
ODI Number 11538699
Date Filed August 15, 2023
Failure Date July 17, 2023
VIN WDDGF4HB3EA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.