2017 FORD FUSION — Complaint #1917858
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS filed August 10, 2023
NHTSA complaint #1917858 (ODI reference 11537728) concerns a 2017 FORD FUSION and was filed on August 10, 2023. The owner reports the failure occurred on June 1, 2023. The vehicle had 98,500 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:coil:spark plugs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar electrical system:ignition:coil:spark plugs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Focus. The contact stated while reversing from a the driveway, the vehicle was sputtering as if the cylinders had misfired. When the vehicle was shifted into drive, there was slow acceleration. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that spark plugs misfire in cylinder 2. The independent mechanic advised the contact to go to the dealer because it was an engine issue. The vehicle was driven to the dealer where it was diagnosed that a spark plug misfire in cylinder 2. The vehicle was not repaired due to a fee. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle was no longer under Warranty. The failure mileage was 98,500.
Complaint Details
| NHTSA Complaint ID | 1917858 |
| ODI Number | 11537728 |
| Date Filed | August 10, 2023 |
| Failure Date | June 1, 2023 |
| VIN | 3FA6P0HD2HR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.