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2022 FORD EXPEDITION — Complaint #1917851

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR filed August 10, 2023

NHTSA complaint #1917851 (ODI reference 11537721) concerns a 2022 FORD EXPEDITION and was filed on August 10, 2023. The owner reports the failure occurred on April 10, 2023. The vehicle had 14,000 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:condensor/evaporator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar visibility:defroster/defogger/hvac system:condensor/evaporator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 FORD EXPEDITION
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
State
Minnesota
Mileage
14,000 mi

Complaint Description

The contact owns a 2022 Ford Expedition. The contact stated that when the vehicle was started in the morning and the air conditioning system was activated, there was a mildew odor inside the vehicle. The contact stated that while driving the odor dissipated. The contact stated that water was accumulating in the passenger’s side wheel well and could cause a short circuit due to the electrical wires and connectors underneath the carpet. The vehicle was taken to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure TSB Number: 20-2170 Water Leaking on Right Front Floor During Or After A/C Use (Visibility). The failure mileage was approximately 14,000.

Complaint Details

NHTSA Complaint ID 1917851
ODI Number 11537721
Date Filed August 10, 2023
Failure Date April 10, 2023
VIN 1FMJU2AT8NE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.