2021 FORD TRANSIT — Complaint #1917374
Open-data reference.
NHTSA Complaint about WHEELS:HUB filed August 9, 2023
NHTSA complaint #1917374 (ODI reference 11537364) concerns a 2021 FORD TRANSIT and was filed on August 9, 2023. The owner reports the failure occurred on August 5, 2023. The report was geocoded to District of Columbia based on the filer's self-reported location. The affected component is categorized as wheels:hub, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TRANSIT cohort independently describe similar wheels:hub failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD TRANSIT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Per Mr. [XXX]: My daughter and members of our churchâs high school youth group were on their way to a summer missions project in western Virginia/eastern Tennessee in an Enterprise rental van when the [DRIVERS' SIDE] rear tire started to separate from the vehicle as they were driving south on [XXX] near Staunton! Fortunately, the dad who was driving was able to safely steer the van to the side of the road, where the kids and their suitcases were re-distributed among the other vehicles in the caravan. They called Enterprise, but they had no vehicles to spare, so they told the driver to leave the van by the side of the road and they would dispatch a wrecker to pick it up. Have you seen this happen before with Ford Transit axles? But for the driverâs alertness, this could have been a headline-making event! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Details
| NHTSA Complaint ID | 1917374 |
| ODI Number | 11537364 |
| Date Filed | August 9, 2023 |
| Failure Date | August 5, 2023 |
| VIN | 1FBAX2Y83MK |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.